Privacy & Cookies

This document (privacy statement & cookie policy) relates to (i) the processing of your personal data and (ii) the use of cookies on or through the www.zusto.com website (hereinafter the “Zùsto Website”) by the company Zùsto NV (hereinafter “Zùsto”), trading under the name “Zùsto”, entered in the Crossroads Enterprise Database in Belgium under number 0656.824.810, having its registered office at Blarenberglaan 6, 2800 Mechelen, and intracommunity VAT number BE0656.824.810.

1.1 Privacy Statement

Zùsto may collect personal data from you through the Zùsto Website or through e-mail or other direct contact. This personal data may include your name, e-mail address and other contact details, as well as any other information that may be relevant to your query or to your order.

Zùsto is sole controller for this personal data, and it uses it to respond to you (as sender) regarding the reason for which Zùsto was contacted (based on its legitimate interest in doing so). In addition, if you place an order with Zùsto, Zùsto will process your personal data for the purposes of handling the order and, if accepted, performing its contract with you. Finally, Zùsto may keep such personal data for the purposes of customer relationship management and for the purposes of evidence of the provision of services, based on its legitimate interest in doing so.

Zùsto does not use or share any of this personal data for marketing purposes, and it never rents or sells that personal data to anyone. If Zùsto decides to change this practice, it undertakes not to include you in any relevant distribution list without complying with the applicable information requirements and any other requirements under applicable legislation (including requesting consent where required).

Zùsto takes precautions to protect your information. When you submit any kinds of personal data via the Zùsto Website, your information is protected (both online and offline). Only authorized staff and trusted providers are granted access to such personal data.

Zùsto also tries to ensure that any personal data in our possession remains relevant, and that any outdated or irrelevant information is deleted. We therefore delete old data at regular intervals, taking into account legally permitted retention periods (e.g. regarding civil liability – order-related personal data is for instance kept 10 years after fulfilment of the order).

As data subject, you have various rights in relation to your personal data:

• You have the right to access your personal data and even to obtain a copy thereof. However, this is not an absolute right and the rights and interests of other individuals may restrict your right of access.
  
• You have a right of rectification, i.e. the right to obtain from us the correction of inaccurate personal data concerning you.
  
• You have the right to object to the processing of your personal data in specific cases, where the personal data is processed based on our legitimate interests (see above). Please note that this will not prevent us from e.g. responding to a query or from fulfilling an order, or from keeping data regarding an order for evidence purposes.
• You have a right of erasure, i.e. the right to obtain from us the removal of personal data concerning you, in a range of scenarios, but again there are exceptions that will allow us in certain cases to keep the personal data for a certain period.
  
• You have the right to request a restriction on the processing of your personal data in specific cases (such that it can only be processed for specific purposes foreseen by law).
  
• Under certain circumstances, you may have the right to data portability, i.e. the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format. Note that the scope of this right is more limited than the right of access.
  
• You also have the right to lodge a complaint with the competent data protection supervisory authority, in particular in the EU Member State of your habitual residence or of an alleged infringement of the GDPR. For contact details of such authorities, please consult the following list.

Any concerns about privacy or use of personal data should be immediately provided to Zùsto directly through our contact page.

1.2 Cookie Policy

The Zùsto Website uses web cookies to distinguish you from other users of the Zùsto Website. This helps us provide you with a good experience when you browse the Zùsto Website and also allows us to improve the Zùsto Website and our services.

In many cases, these cookies lead to the use of your device’s processing or storage capabilities. Some of these cookies are set by Zùsto itself, others by third parties; some only last as long as your browser session, while others can stay active on your device for a longer period of time.

These cookies can fall into several categories: (i) those that are necessary for functionality or

services that you request or for the transmission of communications (functionality cookies); (ii) those that we use to carry out website performance and audience metrics (analytics cookies) and (iii) the rest (tracking across a network of other websites, advertising, etc.) (other cookies).

Internet browsers allow you to change your cookie settings, for instance to block certain kinds of cookies. You can therefore block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies, you may not be able to access or use all or parts of the Zùsto Website, due to the fact that some may be functionality cookies.

Functionality and analytical cookies do not require your consent. For analytical and other cookies, however, we request your consent before placing them on your device. You can give your consent by clicking on the appropriate button on the banner displayed to you.

We use the following cookies on the Zùsto Website :

CAT 1 – Necessary and Analytical Functional Cookies

These cookies ensure optimal functioning of the site and allow the collection of aggregated analytical data. These cookies are enabled by default and cannot be disabled, because without them we cannot guarantee the proper functioning of our website.

NECESSARY FUNCTIONAL COOKIES

ANALYTICAL COOKIES

These cookies allow third parties to track your internet habits, collect data and display personalized advertisements. You can see who these third parties are in our cookie policy.